About The Role

This role blends strategy, leadership, and innovation—with real opportunity to shape a growing, mission-driven service delivering human-centred care at scale.

As Principal Educational Psychologist, you will lead and scale our Education Services—expanding impactful support for children, young people, families, and adults accessing neurodevelopmental assessments.

You’ll drive excellence across online SpLD assessments and SENCO consultancy, ensuring high-quality, safe, and effective delivery while developing and shaping the future of our digital education offer.

This is a strategic leadership role—you’ll grow services, build partnerships (e.g. local authorities and trusts), and unlock new opportunities across both direct-to-consumer and commissioned pathways.

Leading a high-performing team, you’ll oversee quality, performance, and operations—delivering against commercial, utilisation, and service standards.

You’ll Also

Partner with Business Development to win and shape new opportunities

Advise senior leadership on digital access and service innovation

Ensure regulatory excellence and safe, high-quality practice

You will (Please note this list is a summary of the duties)

Leadership & Management

Provide specialist Educational Psychology advice across the Neurodevelopmental Service, informing senior leadership on regulatory developments

Maintain expert knowledge of legislation, policy, and best practice

Represent the service at Clinical Advisory Board meetings

Lead service development in line with national standards and evolving user needs

Drive high-quality, safe practice through expert guidance on complex cases and procedures

Ensure effective supervision, appraisal, and development of staff

Oversee quality assurance and audits, implementing continuous improvement

Line manage and support Team Leads to deliver performance and business objectives

Monitor priorities, risks, and escalations, keeping senior leadership informed

Contribute to operational meetings to improve efficiency and support change delivery

Service Oversight

Identify and provide specialist education and mentorship across the workforce to support high professional standards and understanding of business needs and opportunity

Oversee and complete as required, monthly quality audits on an agreed percentage of assessments using the standardised audit tool

Operations Management

Maintain strategic oversight of day-to-day service operations, identifying performance issues and monitor wait lists / backlogs and addressing business risk; and leading on resolutions

Oversee the alignment of education service volumes, forecasting, and on-going business needs; report weekly in Clinical Leads Meeting

Monitor waiting lists and backlog status, raising risks to the business where necessary and proactively addressing service pressures

Strategic Planning

Collaborate with senior leaders to align education services with company strategy

Lead development of new education service propositions and business cases

Provide expert input to education tenders and business development activity

Use performance data to identify trends and drive service improvement

Embed company objectives and priorities across education teams

What we are looking for

Must haves

HCPC registered Educational Psychologist with doctorate and at least 2 years working in a local authority setting

Experience of SpLD assessment, including SpLD Maths/dyscalculia, and current understanding of SASC/APC compliant reports

Experience of school based support and models of delivery for SEND

Strong leadership and team development abilities - Demonstrated experience in education senior leadership and management positions and with Proficiency in performance management and operational planning

Preferred strong knowledge of digital health, telehealth services, and remote service delivery models

High level competence with computer-based systems

Strategic thinker with excellent organisational skills and commercial awareness

Sound experience of success in supporting business development opportunities and developing new services

Comfortable navigating fast-paced environments and managing multiple priorities

Clear and confident communicator

Analytical thinking

Problem-solving

Strong accountability and professional integrity

Professional Development

You are expected to maintain your own professional development and registration and stay current with the latest evidence-based practice and trends in digital healthcare and education— both nationally and internationally.

What We Offer You

Excellent salary

Annual Performance related bonus (Discretionary)

Company Pension Scheme

30 days annual leave + public holidays + the option to buy and sell additional leave, & extended leave options such as sabbatical leave

Private health insurance

Blue Light card / discounts

Enhanced family friendly policies

Flexible working

All company events and in-person team meet ups

Access to a range of wellbeing activities

Access to development / training opportunities to support your career ambition

One volunteering day per year

It's as easy as 1-2-3!

Step 1 - Screening call

Step 2 - Interview

Step 3 - Offer