Pharmacist: Our customers congratulate us
Wednesday 4th November 2009
A pharmacy job worker has commented following reception of the Branch of the Year award by the establishment's parent company.
Magdalena Bogdan, manager at Ledbury's Day Lewis Pharmacy - which was given the prize for introducing measures benefiting customers - said users have come into the branch and congratulated the workers on one of their schemes, according to the Ledbury Reporter.
"I talk to the patients about the medication, telling them how to use it properly and if there's any side effects. Usually people are so grateful," she remarked.
Other initiatives put into action by the pharmacy include delivering prescriptions to those who are house-bound, reviewing the effectiveness and suitability of medication to patients and testing for various conditions including Chlamydia.
The branch also offers emergency hormonal contraceptives free of charge.
Day Lewis was founded in 1975 and is now the biggest independent pharmacy group in the UK, with branches located in the south-east, south-west and the southern Midlands.
Written by Megan Smith
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